Airman & Family Readiness Center
The Airman & Family Readiness Center (A&FRC) serves as a one-stop information and referral center. The A&FRC offers proactive, preventative and remedial services that foster self-sufficiency and sustain military personnel and their families. All services are free and can be used by active-duty military members from all services, Guard and Reserve members, retired military members and Department of Defense civilians.
55 S. Mitchell St., Montgomery, AL 36112, Bldg. 677
Mon-Fri: 7:30am – 4:30pm
Services & Programs
The Airmen & Family Readiness Center offers a range of programs from professionally trained staff.
Enriches and improves the quality of individual and family life by providing the knowledge and skills needed for everyday living, relating to others, coping with life events, easing adaptation to the military lifestyle and increasing resiliency. Personal & Work Life offers the following program:
Heart Link Spouse Orientation: An orientation program designed for those who are newly married or just interested in learning more about the Air Force Life. The overall goal of the program is to ensure that spouses are aware of their importance to the Air Force, and feel as though they are a part of the Air Force team. Information is given about community resources, TRICARE, deployments, and more. This program is offered quarterly. For more information and to learn the class dates, contact the Airman & Family Readiness Center.
Provides information, education, and one-on-one financial counseling to assist members and families maintain financial readiness. Services are designed to address money management issues throughout a service member’s military life cycle. Financial readiness educational opportunities ranges from setting up a simple budget to understanding long-term investment options.
Provides training and information to support the customer in achieving short and long term employment, education/training and career goals. Provides skills development workshops, local labor market information, employment trend tracking, skills and interests’ identification, job bank or job referrals, linkages to alternatives to paid employment (e.g. volunteerism and education), annual employment fair.
Assists in the recruitment, training, placement, and recognition of base personnel who provide volunteer service both on and off base.
Assists military individuals and families in identifying specific needs, provides appropriate connections to resources, to include exceptional family member resources. I&R offers the following program:
Latch Key: This program is for children ages 10-12 who spend time alone at home before or after school and during the summer when school is out. Our goal is to give your children the skills they need to feel more confident about taking care of themselves. This class is required for children who live in base housing but is open to all dependents in the Maxwell/Gunter Community.
Assists service members and their families in managing the challenges of deployments and separations before, during, and after they occur. Personal and Family Readiness offers the following programs:
Pre-deployment Briefing: Mandatory briefing for the military member (spouses encouraged to attend) covering, Red Cross, services for families during deployment, AFAS services, and overview of handouts.
Reunion Workshop: Mandatory briefing for the military member (spouses encouraged to attend). This class covers the stress of reunion on the family; communication challenges that can occur, and the truth about expectations for those returning from deployment. Post-deployment workshop features briefings by: A&FRC, Mental Health, Chaplain, Sexual Assault Response Coordinator, Family Advocacy and the Military Family Life Counselor (MFLC).
Hearts Apart Program: Open to immediate family members who have a loved one currently deployed, on a remote tour or TDY. Allows deployed family members to network and interact with fellow families.
The Relocation Assistance mission is to eliminate the stress associated with frequent moves by providing move assistance planning, inbound and outbound relocation services and on-going relocation workshops.
The Relocation Program provides one-on-one services. Moving can be an overwhelming experience and brings numerous questions. Let us help you step-by-step! The latest computer program (Military One Source) is explained and used to provide the service member with a step-by-step moving calendar for PCSing. Relocation offers the following programs:
Right Start: This Newcomer’s Orientation program is the Wing Commander’s program to welcome newcomers to Maxwell-Gunter. Right Start is a series of informative briefings presented by base agencies for the benefit of the newcomer. Right Start is mandatory for military members and spouses are cordially invited to attend. Military members will be scheduled for Right Start by the MPF or CCS.
Sponsorship Training: The Relocation Assistance Program offers sponsorship training for members who are sponsoring an inbound member or family. The training is Web based and available from the site: www.MilitaryOneSource.mil
Family Services Lending Closet: The Lending Closet provides essential items for the incoming PCSing family while they are awaiting the arrival of their household goods and also to outgoing families. A copy of orders must be presented in order to use this service
Loan Closet Items Available for Checkout: Dishes, Toasters, Futons, Silverware, Coffee Pots, Card Tables, High Chairs, Pots/Pans, Mixers, Folding Chairs, Pack and Play, Tupperware, Irons, Ironing Boards. Lodging Kits (with kitchen supplies) are available to make your move a little smoother.
Designed to provide support to military family members through a variety of personnel and family support services. EFMP-Family Support is the community support function provided by the Airman & Family Readiness Center (A&FRC) that includes on-and-off base information and referral, parent training, support groups, relocation assistance, financial management and information on local schools. The EFMP is standard and mandatory for all DoD active-duty service members. It is meant to identify family members with special medical and/or educational needs.”
On November 21, 2011, the president signed the Veterans Opportunity to Work (VOW) to Hire Heroes Act which made service members participation in the Transition Assistance Program mandatory. TAPGPS is provided through the Airman and Family Readiness Center to assist Service Members and their dependents when they separate/retire from the military. The current mandatory components include:
Pre-Separation Counseling: the first step to ensure all separating service members are informed of the transition services, resources and benefits available. This is a pre-requisite before attending the 5-Day GPS Workshop. Start the process 1 year out for separatees and 2 years for retirees.
Transition Goals, Plans, Success Workshop: (5 days) – Consist of (1) DoD Military Occupational Crosswalk, Finances, and Resilience (2) Department of Labor Employment Workshop (3 days, with some exemptions) (3) Veterans Affairs Benefits Briefings I & II (NO EXEMPTIONS).
Capstone – One-on-one counseling to verify Career Readiness Standards are met (verification of resume, 12-month post separation budget, ITP, GAP Analysis A&B, Continuum of Service counseling, DOL Gold Card and eBenefits registration. A&FRC and Commander Signature required.
Serves to promote and institutionalize systems which improve transitional support for our military families by establishing partnerships between base and local schools, and advocating for the educational needs of military students. Develop initiatives that increase awareness of the unique needs of military children/families and provide a process to address and resolve education issues in accordance with national, DOD, Air Force and Major Command (MAJCOM) policies and objectives.
School Liaison Office for Maxwell/Gunter serves as your conduit for information and is the primary point of contact for public and private school matters. The office can help you discover educational options for children in grades K through 12. There are four educational options here in Alabama: Public, Private, Home and Virtual School. We can also help you advocate for your children and serve as your intermediary to help you
resolve issues at the lowest level possible. Two major challenges faced by our military members are transition and deployments. As military families move from place to place, the educational requirements for school-aged children are different, so we help you to understand the requirements in Alabama. Deployments are challenging to those in uniform, but they also challenge the family, to include children who are in school. We help our schools understand the challenges of the military family so they are better
equipped when engaging with military children. The location of the School Liaison Officer is in the Airman and Family Readiness Center. If we can be of assistance, please feel free to call or email.
Military Family Life Consultant
Maxwell AFB MFLC – 334-441-5328
Gunter Annex MFLC – 334-441-9368
The Air Force Casualty Services Program’s primary goals are to provide prompt, accurate reporting, dignified and humane notification, and efficient, thorough, and compassionate assistance to the next of kin for as long as needed. The Casualty Assistance Representative (CAR) works closely with commanders at all levels to ensure the success of the program. The CAR works closely with survivors of retired Air Force members to ensure potential benefits are applied in a timely manner. The CAR provides limited casualty service to members of sister services, certain foreign nationals, and civilians.
Survivor Benefit Plan (SBP): Military pay stops when a member dies. The SBP is a government program, which makes it possible for retiring members to ensure that after their death, their eligible survivors receive a portion of their military retired pay in the form of monthly annuities and VA benefits. The SBP was structured so that a surviving spouse cannot outlive the annuity, and it has Cost-of-Living Adjustments (COLAs) incorporated so the annuity increases with inflation. An active duty member
who has eligible dependents is automatically covered by SBP at the maximum level at no cost to the member while he/she remains on active duty. Prior to retiring, each member must decide whether to continue SBP coverage into retirement. The retired pay of those members who elect to participate is reduced by monthly premiums. The SBP is a unique plan: Government-subsidized premiums deducted from a participating member’s retired pay before taxes. SBP is the sole means for a member to continue a portion of their military retired pay to their eligible survivors. If a member chooses (with the concurrence of their spouse) not to participate in the SBP, an annuity cannot be paid.
Casualty/SBP Questions: Do you have a casualty or SBP question you wish someone could answer for you? Your A & FRC at Maxwell AFB can help. One-on-one casualty/SBP counseling is available to all military members at Maxwell AFB. Do not have time to come, just email us your casualty or SBP questions. We will research and respond to your questions within three business days. Most questions answered within 24 hours. Email us at firstname.lastname@example.org. For more information about these programs, call (334) 953-5048 or DSN 493-5048.
The Air Force Aid Society supports the mission of the Air Force by relieving the financial distress of service members and their families with educational assistance and through proactive programs. Below are the various programs Air Force Aid Society offers:
* Interest free loans/grants are available for:
* Basic Living Expenses
* Emergency Travel
* Essential Car Repair
* Natural Disasters
* Dependent Funerals
* Pay or Allotment Problems
* Medical/Dental expenses not covered by TRICARE
* Falcon Loans
Education Programs: The General Henry H. Arnold Education Grant Program provides up to $2000 in grants for college education for Air Force family members. Applications can be submitted online: www.afas.org.
Air Force Aid Society’s Community Enhancement Programs:
Baby and You: This Air Force Aid Society (AFAS) sponsored program offers an educational class for Active Duty Air Force members and their spouses. This class is facilitated by the Family Advocacy Nurse Specialists (FANS) and is geared towards new parents. The AFAS provides each participant with a $50 gift card to be used at the Base Exchange to purchase items for the expectant mother or for their new baby.
Child Care for PCS Program for Family Care Providers: Active duty members on a Permanent Chance of Station (PCS) move and members on retirement orders who need hourly care. Care will be provided at the local CDC or the child and youth centers based on space availability. A copy of PCS orders is required to receive a certificate. Members can obtain Certificate of Eligibility from the A&FRC, building 677, or call 334-953-9694.
Car Care Because We Care: The program was designed to ease the impact of a deployment on Air Force families by providing a cash-equivalent voucher so that a member’s primary vehicle can be given basic maintenance service. This program allows a spouse whose sponsor will be deployed for over 30 days to receive preventive maintenance (oil/filter change and lube) on the family’s primary vehicle. If additional repairs are needed, referrals can be made to Air Force Aid.
Give Parents a Break: The Air Force Aid Society (AFAS) recognizes that Air Force families are subject to unique stresses due to the nature of military life – deployments, remote tours of duty, extended working hours, etc. This program is offered twice monthly (first and third Saturday) for the purpose of allowing families a few hours break from the stresses of parenting. Families may use this time to suit their personal needs. Families are given certificates to use the program for a specific time. Contact the local CDC for dates and times.
Respite Care: This program is offered to active duty Air Force families with a family member(s) enrolled in the EFMP program. The goal of the program is to provide a “break” for a few hours a week/month to families who have the responsibility of 24 hour a day care for an ill/disabled family member. AFAS assistance for respite is based on need — the need for respite time.
Phone Home Program: The Air Force Aid Society’s (AFAS) Phone Home Program provides prepaid calling cards for deployed Air Force members, to include single and married service members, when they deploy for 30 days or more in the Area of Responsibility (AOR). This program makes it possible for the service member to phone home to family or friends during deployment and to make emergency contacts when necessary, without added expense to the service member. Cards are provided in the AOR.
Ms. Tyesha Stiff, The Installation Voter Assistance Officer is here at the Airman & Family Readiness Center to help you fill in and mail your voting materials if you need the assistance. You can also access many voting-related questions and answers on the FVAP website at www.fvap.gov.