Military Personnel Flight

For the health and safety of the community, the Maxwell MPF open from 8am-4pm for DEERS in-person appointments only; all other services offered virtually.

Our Gunter Satellite location is currently CLOSED.

Accepted Appointments:

  • CACs within 30 days of expiration
  • Dependent IDs expiring before 1 Jan 2020 or needing to extend TRICARE eligibility for children turning age 21 and attending college with full-time status

Per DMDC Guidance: Dependent IDs with an expiration date of 1 Jan 20 and on will remain valid until 30 Sep 20.

Effective 16 Apr 20 – 30 Sep 20, CACs that have expired on or after 16 Apr 20 and are within 30 days of expiration, may have the certificates updated using ID Card Office Online (IDCO) to allow for continued use for access through 30 Sep 20.

For more information, please visit the 42d FSS Alerts page. We will continue to update as new information becomes available.

It's the mission of the Military Personnel Flight to provide quality personnel support. They cover everything from ID cards to base in-processing, assignments, reenlistments, and retirements for all Airmen and their families. Additionally, they are the one-stop source for evaluations, promotions, testing, awards, and decorations, or other special actions.

The MPF also handle the distribution of CAC cards. In order to obtain one, appointments are made by phone or digital sign-ups. However, they understand it’s possible that there are no available appointments for you to sign up for before your ID expires. Therefore, for those in a time crunch, there are special walk-in hours.

How to Make an Appointment

  1. VISIT Rapids Appointment Scheduler (Click Here)
  2. CLICK Make Appointment
  3. SEARCH AL -> Montgomery -> Select
  4. SELECT A date and time convenient for you
  5. FILL OUT The appropriate information
  6. SET A reminder to go
CAC Card

Heading to the MPF?

Sign in online and save time in line:

Fort Rucker

5700 Novosel St. Rm. 160

Fort Rucker, AL 36362
Phone Number: (334) 953-5522
Appointments Only! 8:00AM-3:30PM

Alabama National Guard HQ

1730 Congressman WL Dickson Dr, rm 112

Montgomery, AL 36109
Phone Number: (334) 274-4316
Accept Walk-Ins

117th ARW Alabama ANG Birmingham

5401 East Lake Blvd. Bldg. 151 Rm. 145F

5401 East Lake Blvd.
Bldg. 151 Rm. 145F
Birmingham, AL 35217
Phone number: (205) 714-2315
DSN: 778-2315/2855

187th FW Alabama ANG Montgomery

5187 Selma Highway Building 1502

Montgomery, AL 36108
Phone Number: (334) 394-7460/7474
DSN: 358-9460

81st RRC Birmingham

1400 Golden Acorn Drive Room 205

Hoover, AL 35244
Phone Number: (205) 987-8443
EX: 4388
M-F 0700-1630

Fort Benning

8150 Marne Road Bldg. 9230

Fort Benning, GA 31905
Phone Number: (706) 545-8206/9085
Ext: 4068

908th AW Maxwell

401 W Maxwell BLVD Building 1056

Room 109
Maxwell AFB, AL 36112
Phone Number: (334) 953-5522
DSN: 493-5522

Anniston Army Depot

334 Victory Drive

Bynum, Alabama 36201
Phone Numbers: (256) 235-7633
M-F 7:00AM – 3:30 PM
Appointments Only!
Closed every other Friday

Customer Support

Please sign in at computers or front desk

Phone: (334) 953-6481

Common Access Cards or Uniformed Services ID Card
If you have questions about your CAC or ID, you can visit this link. This site will guide you through the process of obtaining, using and maintaining both types of cards.
You are required to have the correct documentation to obtain a CAC or ID. To view a list of acceptable identification documents, click here. If you would like to view a helpful pre-arrival checklist for obtaining a CAC or ID, click here

You can make certain updates yourself from your home computer! Click here to learn more about how to do things like updating personal contact information, obtaining proof of health coverage, transfer education benefits, and so much more!

Official Passport and Visa applications are processed on an APPOINTMENT ONLY basis. We do not process applications for tourist passports.
To schedule an appointment for an official passport or visa application, please call (334) 953-7089 or email: This email address is being protected from spambots. You need JavaScript enabled to view it.
You can also submit your passport application electronically through this link

Other Services

Force Management
Phone: (334) 953-1191
• EPRs
• UIFs
• BAH Waivers
• AF 2096s
• AF 4334 (TDY)
• G-Series Orders
• O/S Tour Dates
• Amendments

Career Development
Phone: (334) 953-5678
• Promotions
• Retirements
• Separations
• Reenlistments
• Extensions
• Assignments

Awards and Decorations
Phone: (334) 953-5990 or (334) 953-5175
Located in Room SW 111. Please come straight back to the room without signing at the front desk.

Related Customer Services:
Join Spouse (Military to Military)
DEERS Updates

Maxwell Contact


(334) 953-6487


Mon – Wed, Fri: 8am - 4pm
Thur: 8am - 12:00pm

Closed on Federal Holidays


50 LeMay
AL 36112, Bldg. 804

Gunter Contact


(334) 416-1399


Closed until further notice


206 S. Butler Avenue
AL 36115, Bldg. 847

FSS Connect

Stay in the loop and get all the lastest 42 FSS and Maxwell community news!


NIPR Note Protection Status © 42FSS